Wintel Application Support

New York, United States


Wintel Application Support

Location : NYC,NY

Full Time


  • The individual in this role will support the Global Banking and Markets business in the U.S.
  • Experience with the following regulatory agencies preferred: Federal Reserve Bank of New York, New York Dept. of Financial Services (NYDFS), Securities & Exchange Commission (SEC), Commodities Future Trading Commission (CFTC), National Futures Association, and Office of the Superintendent of Financial Institutions (OSFI).
  • Education / Experience / Other Information:

  • Bachelor’s degree in a related field required, advanced degree preferred.
  • Experience managing an application support function at a financial institution – specifically with Compliance, Surveillance, Risk Management and Business Management applications (i.e. EQUBE)
  • 6+ years of experience :

  • Windows/Wintel background (strong application support background on windows platform) – not a Windows Administrator role
  • Hands on Windows application support resource (with windows level scripting – email alerting, process monitoring)
  • Basic UNIX commands, shell scripting, knowledge of SAMBA (preferred)
  • MS SQL SERVER and Oracle database knowledge – DDL and DMLs (intermediate to expert)
  • Good at scripting for SFTP connectivity and other connectivity protocols
  • Incident and Problem Management handling (L1 and L2)
  • Scheduling tools e.g. Autosys
  • Service NOW / any other ticketing experience
  • Coordinating Change Control – manage UAT and above environments
  • Experience in user entitlement and provisioning – Single sign on implementation
  • Reporting tools knowledge – QlikView, Tableau – email integration of reports.
  • Coordinates with 3rd party vendors, development and business Analysts to improve sustainability.
  • Document the functional and business requirements and maintain runbooks.
  • Adheres to established information security standards and procedures e.g. data encryption standards.
  • Conducts the disaster recovery failover and the required project planning.
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